Shipping policy

Shipping Policy - arletkowohandmade.com

At arletkowohandmade.com, we aim to process and ship your orders as quickly and carefully as possible. Please review our shipping policy below.

1. Order Processing Time

Digital products (PDF patterns): Delivered instantly after payment confirmation via download link or email.
Physical products (yarn & crochet toys): Orders are processed within 2-5 business days.

Please note that processing times may be extended during busy periods, holidays, or due to high order volume.

2. Shipping Methods & Delivery Times

We offer shipping to selected countries. Delivery times vary depending on your location:

Ireland: Estimated delivery within 3-5 business days

Shipping times are estimates and may vary due to customs processing, postal delays, or other external factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

Package size and weight

Any applicable taxes or customs duties for international orders are the responsibility of the customer.

4. Tracking Orders

Where available, a tracking number will be provided once your order has been shipped. You will receive a confirmation email with tracking details.

5. Delays & Lost Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

Postal services
Incorrect shipping information provided by the customer

If your package is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.

7. Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately after placing your order.